Harkness Project Title: How Does Internet Access to Medical Information Affect the Doctor–Patient Relationship?

Mentor: Bernard Lo, M.D.

Placement: University of California, San Francisco

Biography at time of Harkness Fellowship: Elizabeth Murray, a 2001-02 Commonwealth Fund Harkness Fellow in Health Care Policy, is an associate professor in primary health care at the Royal Free and University College Medical School at University College London and a practicing family physician. Her chief research interests are in medical education and shared decision-making between patients and physicians. Murray served as a member of the London Implementation Review Group of Cancer Services in London and chair of the group's primary health care subcommittee. She also chaired the Community-based Medical Education in North Thames Research Steering Group. Murray's previous awards include a Royal College of General Practitioners research training fellowship.

Career Activity Since Fellowship

• Reader in Primary Care, University College London, 2007
• Director, E-Health Unit, Primary Care and Population Health, University College London, 2004
• Department of Health National Career Scientist Award, 2002-2007
• Primary Care Career Scientist Award, 2002

E-Mail: elizabeth.murray@pcps.ucl.ac.uk

Harkness-Related Publications

Murray E, Burns J, May C, Finch T, O’Donnell C, Wallace P, Mair F.  Why is it difficult to implement e-health initiatives?  A qualitative study.  Implementation Science 2011;6(1):6.

Ahluwalia S, Murray E, Stevenson F, Kerr C, Burns J.  A “heartbeat moment”: Qualitative study of GP views of patients bringing health information from the internet to a consultation.  British Journal of General Practice 2010;60(571):88 -94.

Kerr C, Murray E, Noble L, Morris R, Bottomley C, Stevenson F, Patterson D, Peacock R, Turner I, Jackson K, Nazareth I. The potential of web-based interventions for heart disease self-management: A mixed methods investigation. Journal of Medical Internet Research 2010;12(4):e56

Murray E, Pollack L, White M, Lo B. “Clinical decision-making: Physician preferences and experiences.” BMC Family Practice 2007, 8:10.

Stevenson FA, Kerr C, Murray E, Nazareth I.  “Information From the Internet and the Doctor-Patient Relationship: The Patient Perspective.  A Qualitative Study,” BMC Family Practice 2007; 8:47.

Murray E, Pollack L, White M, Lo B. “Clinical Decision-Making: Physicians Preferences and Perceived Practice,” BMC Family Practice 2007; 8(10).  

Murray E, Pollack L, White M, Lo B. “Clinical decision-making: Patients’ Preferences and Experiences,” Patient Education and Counseling 2007; 65(2):189-196.

Kerr C, Murray E, Stevenson F, Gore C, Nazareth I. “Internet Interventions for Long-Term Conditions: Patient and Caregiver Quality Criteria.” J Med Internet Res 2006;8(3):e13

 Harrison R, MacFarlane A, Murray E, Wallace P. “Patients’ Perceptions of Joint Teleconsultations: A Qualitative Evaluation,”  Health Expectations 2006; 9(1):81-90.

MacFarlane A, Harrison R, Murray E, Berlin A, Wallace P. “Exploring the Educational Potential of Joint Teleconsultations at the Primary/Secondary Care Interface: A Qualitative Study,”  Journal of Telemedicine and Telecare 2006; 12(1):22-24.

MacFarlane A, Harrison R, Murray E, Wallace P.  “Do Joint Teleconsultations Improve Communication at the Primary / Secondary Care Interface?  A Qualitative Study,” Journal of Telemdicine and Telecare 2006; 12(1):24-26.

Murray E, Pollack L, White M, Lo B. “Clinical decision-making: Patients’ preferences and experiences.” Patient Education and Counseling 2006; doi:10.1016/j.pec2006.07.007.

Murray E, Burns J, See Tai S, Lai R, Nazareth I.  “Interactive Health Communication Applications for Patients with Chronic Disease,”  Cochrane Library 2005; Issue 4.

Kerr C, Murray E, Stevenson F, Gore C, Nazareth I.  “Interactive Health Communication Applications for Chronic Disease: Patient and Carer Perspectives,”  Journal of Telemedicine and Telecare 2005; 11(Suppl1):S1:32-34.

Murray E, Lo B, Pollack L, Donelan K, Lee K. “Direct to Consumer Advertising: Public Perceptions of Its Effects on Health Behaviors, Health Care, and the Doctor-Patient Relationship, Journal of the American Board of Family Practice 2004; 17:6-18.

Murray E, Lo B, Pollack L, Donelan K, Lee K. “Direct-to-Consumer Advertising: Physicians’ Views of Its Effects on Quality of Care and the Doctor-Patient Relationship,” Journal of the American Board of Family Practice 2003; 16:513-524.

Murray E, Lo B, Pollack L, Donelan K, Catania J, White M, Zapert K, Turner R.  “The Impact of Health Information on the Internet on the Doctor-Patient Relationship:  Patient Perceptions,”  Archives of Internal Medicine 2003;163:1727-1734.

Murray E, Lo B, Pollack L, Donelan K, Catania J, White M, Zapert K, Turner R.  “The Impact of Health Information on the Internet on health care and the doctor-patient relationship: Physician Perceptions.” Journal of Medical Internet Research 2003; 5(3):e17.