Harkness Project Title: Performance Improvement in Integrated Delivery Systems: Measuring and Delivering Added Value and Improved Care

Mentors: Robert Crane and Louise Liang, M.D.

Placement: Kaiser Permanente, Oakland

Biography at time of Harkness Fellowship: Richard Gleave, a 2007–08 Commonwealth Fund Harkness/Health Foundation Fellow in Health Care Policy and Practice, is Performance Director at the Department of Health in England, where he leads the performance management team responsible for the delivery of the key national performance priorities for the NHS. Previously, he was a hospital manager for 17 years; he held board director posts in Sunderland and Bristol and was the trust Chief Executive in Bath. He also held a joint appointment with the NHS and Newcastle University, where he led a range of teaching, research and consultancy projects in health care management. He holds a master's degree in health economics and management from Sheffield University, and a first class degree from Oxford University.

Current Position: Director of Programme Implementation, South West Strategic Health Authority (Updated January 2012)

E-mail: richard.gleave@dh.gsi.gov.uk

Harkness-Related Publications

Gleave R. Across the Pond: Lessons from the U.S. on Integrated Healthcare. The Nuffield Trust, January 2009.

Gleave R. "Richard Gleave on healthcare innovation," Health Services Journal, 29 Sept 2008

Gleave R. "Richard Gleave on rewards and reprimands," Health Services Journal, 7 July 2008

Gleave R. "Richard Gleave on patients as consumers," Health Services Journal, 26 May 2008

Gleave R. "Richard Gleave on healthcare wholesalers," Health Services Journal, 3 Mar 2008

Gleave R. "Richard Gleave on Michael Moore's Sicko," Health Services Journal, 12 Nov 2007