January 14, 2008 - This toolkit provides comprehensive guidance to health plans, hospitals, and other health care providers on how to collect information about patients' race, ethnicity, and preferred language, and how to do so with efficiency and respect.
Tool
January 26, 2007 - This toolkit, based on the experiences of a workgroup of Medicaid managed care organizations, provides strategies for reducing racial and ethnic health disparities.
Tool
September 21, 2006 - Created by a group of medical students, the ImproveHealthCare.org Web site aims to inform the next generation of physicians about the major issues in health care today and their effects on the practice of medicine.
Tool
November 15, 2005 - For the first time, national standards of practice for health care interpreters have been established to improve the quality and consistency of interpreting in U.S. hospitals, health plans, and other medical settings.
Tool
October 13, 2005 - The Association of American Medical Colleges has produced a tool that medical schools can use to improve cultural competency training.
Tool
June 29, 2005 - The "learning collaborative" model shows promise for making community health centers more efficient and patient-focused.
Tool
August 6, 2004 - The increasing immigrant population has presented a number of challenges, including how to provide appropriate health care services to patients with limited English proficiency. A number of government and private sector programs are seeking to address this issue.
Tool
July 12, 2004 - A series of four short films and an accompanying facilitator's guide are designed to teach medical students and others about how to better communicate with minorities and patients from other countries.
Tool
June 11, 2004 - A new intervention seeks to improve care for diabetes patients, particularly those who are not native English speakers or who have low health literacy.
Tool