All Innovations

326 documents

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Strategies to Enhance Patient-Centered Communication

May 29, 2008 - Despite the value many family physicians place on communicating with their patients, patients' expectations are often not met in routine primary care visits.


Stressing Quality Through Contracting in Minnesota

April 7, 2008 - Minnesota's Quality Care and Rewarding Excellence (QCare) program seeks to realize savings to the public by insisting on stringent quality and safety standards in state health contracts.

State Profile

Summa Health System's Care Coordination Network

August 29, 2007 - Increasing demand for acute care beds led an Ohio health system to establish a network that aimed to improve transitional care between its hospitals and local post-acute care facilities.

Case Study

Sustaining a Culture of Safety in the U.S. Department of Veterans Affairs Health Care System

April 8, 2010 - This case study looks at the National Center for Patient Safety formed by the U.S. Department of Veterans Affairs in 1999 to foster an organizational culture of patient safety within its 153 hospitals and 783 community-based clinics.

Case Study

TACCT: Tool for Assessing Cultural Competence Training

October 13, 2005 - The Association of American Medical Colleges has produced a tool that medical schools can use to improve cultural competency training.


Taking the Pulse of a Community's Health, Online

August 3, 2004 - How's Your Health is a community-based approach to improving health and health care, using a free, anonymous online survey that lets people assess their health and receive information tailored to their particular needs.


Texas Health Harris Methodist–Cleburne: A System Approach to Surgical Improvement

December 24, 2009 - This case study focuses on Texas Health's achievement in providing recommended treatment related to surgical care. The hospital has relied on concurrent review, changes to care processes, and preprinted order sets to improve.

Case Study

TimeSlips: Group Storytelling Helps Nursing Home Residents with Alzheimer's

October 3, 2005 - This simple, inexpensive technique lets nursing home residents with dementia express themselves without relying on failing memories and faltering language skills.


Tools for Reducing Drug Errors: Pathways for Medication Safety

August 18, 2004 - These tools help hospital leaders incorporate medical safety into their strategic plans; identify specific error-prone processes and devise safe alternatives; and implement a bedside bar-coding system for administering medications.


The Triple Aim Journey: Improving Population Health and Patients' Experience of Care, While Reducing Costs

July 22, 2010 - These three case studies of organizations participating in the Institute for Healthcare Improvement's Triple Aim initiative shed light on how partnering with providers and organizing care can improve the health of a population and patients' experience while lowering—or at least reducing the rate of increase in—the per capita cost of care.

Case Study

Tucson Medical Center: A Community Hospital Aligning Stakeholders for Accountable Care

January 27, 2012 - This case study explores the characteristics of Tucson Medical Center and its partners, including affiliated physician groups and the insurer United Healthcare, that have contributed to the development of their ACO, including: the medical center’s strong local governance, its institutional commitment to the ACO initiative, and its historical role as a community-based hospital.

Case Study

Twenty Common Nursing Home Problems —and How to Resolve Them

January 24, 2006 - This booklet describes common practices that violate federal law and offers strategies that residents' families and advocates can use to address them.


United Hospital Center: Improving Surgical Care Through Evidence-Based Education and Standardization

July 2, 2009 - In just a few years, the United Hospital Center (UHC) rose from being one of the lower-performing U.S. hospitals on process-of-care measures to being one of the top performers. This case study focuses on UHC's achievement in providing recommended treatment related to surgical care.

Case Study

University of California, San Francisco Medical Center: Reducing Readmissions Through Heart Failure Care Management

November 14, 2012 - In 2008, the University of California, San Francisco (UCSF) Medical Center embarked on a grant-funded program to reduce hospital readmissions for elderly patients with heart failure. This case study examines the factors that contributed to its success.

Case Study

Using Evidence-Based Medicine to Design State Drug Programs

July 12, 2004 - States have come together in an effort to save money on their pharmaceutical assistance programs and ensure the quality of care provided to enrollees by making better use of scientific evidence on the relative effectiveness of prescription drugs.