All Innovations

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Gaston Memorial Hospital: Driving Quality Improvement with Data, Guidelines, and Real-Time Feedback

December 19, 2008 - At Gaston Memorial Hospital, a not-for-profit facility in Gastonia, N.C., adherence to evidence-based practice guidelines, multidisciplinary committees engaged in root-cause analysis, and strong leadership combined to produce near-perfect compliance with evidence-based process-of-care ("core") measures in four clinical areas

Case Study

Hutcheson Medical Center: Focusing on Personal Interactions

December 19, 2008 - By focusing intently on patient–staff interactions and patients' needs, Hutcheson Medical Center has turned around its quality and financial indicators in the last two-and-a-half years.

Case Study

Luther Midelfort Mayo Health System: Laying Tracks for Success

December 19, 2008 - Luther Midelfort Mayo Health System, a physician-led, integrated health system serving west-central Wisconsin, has advanced a culture that supports staff in their efforts to test new ideas and improve care.

Case Study

Munson Medical Center: Constant Focus on Patient Satisfaction

December 19, 2008 - By focusing on patient satisfaction and engaging frontline staff in improving care, Munson Medical Center has become one of the better large hospitals in the United States in terms of overall patient satisfaction.

Case Study

Case Study: Indian Health Council Creates a Medical Home for Patients

November 20, 2008 - To build trust with patients and improve continuity of care, a tribally run ambulatory clinic in Southern California assigned patients with chronic conditions to one of several teams of providers.

Case Study

Case Study: Perfecting Patient Care at Allegheny General Hospital and the Pittsburgh Regional Healthcare Initiative

September 30, 2008 - Pittsburgh-based Allegheny General Hospital, with 829 beds, is part of the six-hospital West Penn Allegheny Health System and a partner in the Pittsburgh Regional Healthcare Initiative.

Case Study

Case Study: Preventing Adverse Drug Events at OSF HealthCare

September 30, 2008 - OSF HealthCare is an integrated health care network that includes six acute care hospitals in Illinois and Michigan, ranging in size from 42 to 710 beds. It is owned and operated by the Sisters of the Third Order of St. Francis, based in Peoria, Ill.

Case Study

Case Study: Using a Trigger Tool to Measure Adverse Events

September 30, 2008 - Institute for Healthcare Improvement is a Boston-based not-for-profit that works with health care organizations worldwide to spread quality improvement. Premier, Inc. of San Diego, is an alliance of more than 200 not-for-profit hospitals and health care systems across the United States.

Case Study

Case Study: Adopting a Comprehensive, Unit-Based Approach to Patient Safety at Johns Hopkins Hospital

September 29, 2008 - The Johns Hopkins Hospital is a 900-bed academic medical center affiliated with the Johns Hopkins University School of Medicine and is one of three acute care hospitals in the Johns Hopkins Health System.

Case Study

Case Study: Improving Care of Ventilated Patients Through the VHA Transformation of the Intensive Care Unit National Collaborative

September 29, 2008 - VHA, Inc. (formerly Voluntary Hospitals of America), is an Irving, Texas–based health care cooperative serving not-for-profit organizations nationwide. This initiative involves ICUs in diverse community hospital settings.

Case Study

Case Study : Addressing Patient Safety During Multidisciplinary Collaborative Rounds at Concord Hospital

September 26, 2008 - Concord Hospital is a 295-bed, not-for-profit community hospital, located in Concord, N.H.

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Case Study: Accelerating Patient Safety Improvement by Strengthening the Culture of Safety - Sentara Norfolk General Hospital

September 26, 2008 - Sentara Norfolk General Hospital is a 569-bed, level-one trauma center located in Norfolk, Va. It is one of six hospitals in a regional integrated health care delivery network operated by not-for-profit Sentara Healthcare.

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Case Study: Creating a Culture of Safety in the U.S. Department of Veterans Affairs Health Care System

September 26, 2008 - The Veterans Health Administration, a component of the Department of Veterans Affairs, operates the nation's largest integrated health care system, providing care to more than 5.1 million veterans and 7.6 million enrollees at more than 1,300 sites of care nationwide.

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Case Study: Applying the Quality Improvement Techniques of Manufacturing Industries to Medical Practice

September 19, 2008 - With the help of consultants with expertise in the automotive industry, a large ophthalmology practice in Lansing, Mich., reduced patient wait times and its need for clinical support staff.

Case Study

Case Study: Beth Israel Medical Center

September 15, 2008 - Beth Israel Medical Center is a very large, full-service tertiary teaching hospital located in New York City. Its main division, the focus of this case study, was founded on Manhattan's Lower East Side in the late 1800s to serve vulnerable populations in the community.

Case Study