January 14, 2008 - This toolkit provides comprehensive guidance to health plans, hospitals, and other health care providers on how to collect information about patients' race, ethnicity, and preferred language, and how to do so with efficiency and respect.
Tool
November 29, 2007 - Multidisciplinary improvement teams at a medical center in Charleston, W. Va., implemented new care processes, supported by "change agents" and rapid-response data reporting, that led the hospital to achieve benchmark performance across multiple indicators of health care quality.
Case Study
October 11, 2007 - In an effort to reduce racial and ethnic disparities in health care, Washington State has joined New Jersey in requiring cultural competency training for certain health care professionals.
State Profile
September 20, 2007 - A heart failure program implemented at an independent teaching hospital appears to have lowered readmission and mortality rates for these patients, suggesting that other institutions can improve their health outcomes for this condition.
Case Study
August 29, 2007 - Increasing demand for acute care beds led an Ohio health system to establish a network that aimed to improve transitional care between its hospitals and local post-acute care facilities.
Case Study
July 12, 2007 - Denver Health, a comprehensive and integrated medical system that is Colorado's largest health care safety-net provider, has a national reputation as a high-performance organization
Case Study
April 11, 2007 - A new guide developed by the Center for Health Care Strategies offers actionable steps to help states design and implement physician-level pay-for-performance strategies.
Tool
March 19, 2007 - This case study highlights a community hospital's experience in putting patients and their families at the center of its strategy for improving clinical outcomes, patient experience, and corporate performance.
Case Study
March 12, 2007 - A state university created a telehealth network to improve the health of nearby underserved and isolated populations through education, research, and service.
Case Study
March 12, 2007 - Iowa's largest integrated health care system converted health literacy research into practice and policy by using multidisciplinary teams to implement proven interventions and tools throughout its organization.
Case Study
March 12, 2007 - A New York City network of community health centers implemented electronic health records (EHRs) as part of its mission to promote equitable access to high-quality care for a socially and culturally diverse patient population.
Case Study
March 12, 2007 - A team of innovators created home-like environments in small "Green Houses" and more than met their objectives for improving clinical quality as well as quality of life.
Case Study
March 12, 2007 - Marshfield Clinic of Wisconsin's experience suggests that information systems, care management, process redesign, and physician involvement are important to improving the quality and efficiency of care in response to pay-for-performance incentives.
Case Study
March 9, 2007 - South Dakota's Partners for Prevention Project seeks to enhance access to dental care for its youngest and poorest children.
State Profile
January 26, 2007 - This toolkit, based on the experiences of a workgroup of Medicaid managed care organizations, provides strategies for reducing racial and ethnic health disparities.
Tool