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Publications » Newsletters » Quality Matters
Quality Matters
December 2010/January 2011
Health reform strategies such as creating patient-centered medical homes depend on an actively engaged and empowered patient population for success. To be fully engaged, patients must understand their conditions and what is involved in self-care. Researchers, health plans, and providers have been developing innovative assessment and self-management tools to help patients gain information and knowledge needed for effective self-care. Extending these tools to providers and patients nationwide will require considerable staffing resources, potentially different reimbursement policies, and other modifications to meet the needs of diverse populations. Read more »
Medica Health Plans, a Minnesota-based insurer, launched a health coaching program in June 2008 to support its members in strengthening their self-management skills and achieving their health goals. The program has reduced health care expenditures, inpatient utilization, and emergency department usage, while increasing enrollees' self-reported quality-of-life scores and satisfaction ratings. Read more »
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