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Publications » Newsletters » Quality Matters
Quality Matters
October/November 2010
A decade ago, new competencies for graduate medical education called for residents to learn to how work within larger health care systems and to measure and establish processes to continually improve their performance. Since then, several innovative programs, on both the undergraduate and graduate levels, have begun to teach health care quality improvement through didactic instruction and hands-on experiences, and a few have shown that physicians in training are able to improve care processes. Still, more work needs to be done to clarify the goals of quality improvement training, evaluate its effectiveness, and make measurement and improvement part of professional behavior. Read more »
Residents at a New York hospital established a quality and patient safety organization with the support of hospital administration to help engage their peers in identifying and solving issues related to medication reconciliation, communication between administration and residents, and other safety concerns. The organization has made significant strides in addressing these issues, especially by improving communication among residents. Read more »
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