Exploring Consumer Perspectives on Good Physician Care: A Summary of Focus Group Results
Authors:
Donna Pillittere, Mary Beth Bigley, Judith Hibbard, et al.
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Exploring Consumer Perspectives on Good Physician Care: A Summary of focus Group Results, Donna Pillittere, Mary Beth Bigley, Judith Hibbard, et al., The Commonwealth Fund, January 2003
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Overview
In group discussions with a broad cross-section of adults, researchers found that if given an appropriate frame of reference, consumers are able to understand data on various dimensions of physician performance—including effectiveness of care and patient safety.
Citation
Exploring Consumer Perspectives on Good Physician Care: A Summary of focus Group Results, Donna Pillittere, Mary Beth Bigley, Judith Hibbard, et al., The Commonwealth Fund, January 2003