Phyllis Torda, Esther S. Han, M.P.H., and Sarah Hudson Scholle, Dr. P.H.
A new study identifies lessons learned by organizations that help small physician practices adopt and use electronic health records (EHRs), providing important insight for a new $643 million federal initiative to create a program of regional extension centers that will help practices convert to EHR technologies to improve patient care and safety.
For the U.S. health care system to harness the power and potential of health information technology, the nation's small medical practices—where most physicians work—must adopt and use electronic health records (EHRs). Small practices, however, are less likely than large medical groups to have the resources to purchase health information technology (IT) systems or the capacity to select and install a system, redesign clinical practice, and incorporate quality improvement methods. The American Recovery and Reinvestment Act (ARRA) of 2009 addresses this problem, in part, by making available about $643 million to create a program of regional extension centers that would provide technical assistance to small medical practices (i.e., those with 10 or fewer professionals). To learn how extension centers can be most effective, the authors of this study reviewed 29 existing programs around the country that assist physician practices with EHR adoption and use.
New health IT assistance programs created under ARRA would be well served to combine practice redesign and quality improvement methods with EHR implementation support. The researchers also note it will be critical for regional health IT extension centers to help practices set realistic expectations about the implementation and funding available through ARRA incentive payments, which target "meaningful use" of EHRs—including electronic prescribing and quality reporting—and improving individual and population health. But the sustainability of regional extension centers, beyond ARRA's temporary funding, is in question, say the authors. With ARRA funding, regional extension centers will be operating on a much larger scale (i.e., supporting more practices with far fewer resources per practice) than have prior programs. The authors note that the Agency for Healthcare Research and Quality's Health Information Technology Program Resource Center will play a critical role in helping primary care physicians successfully make meaningful use of EHRs.
The authors surveyed 29 initiatives that help smaller medical practices adopt and use EHR technology, including some regional extension centers. They obtained information from program leaders, Web sites, and published reports.
To be effective, extension centers must provide physicians with expertise on redesigning their practices so they are able to make effective and efficient use of health information technology.