Over the past year, the New York City Mayor’s Office, with support from the Fund, has piloted and implemented the redesign of enrollment processes at Medicaid community offices, like this one in Jamaica, Queens. The modernized offices and new procedures have helped to reduce waiting times dramatically; at the same time, they have raised morale and job satisfaction among eligibility workers and clients.




Improving Health Insurance Coverage and Access to Care
Program on Medicare's Future
Task Force on the Future of Health Insurance
Health Care in New York City Program

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dequate, secure, and accessible health insurance is essential to the future of the United States health care system. Without it, the doors to high-quality medical and preventive care will remain closed to many American families, and catastrophic medical bills will continue to threaten their economic security.
Despite recent efforts to expand health coverage incrementally, the number of uninsured Americans has continued to grow, reaching 43.6 million in 2002, an increase of 2.4 million in a single year. Millions more face erosion in their coverage, higher deductibles, and periods without health insurance.
Comprehensive reform is once again vying for the attention of national and state policymakers. As in the early 1990s, when strategies to achieve comprehensive coverage were last debated, economic forces are chipping away employer-sponsored coverage, squeezing state budgets, and threatening to push even more Americans into the ranks of the uninsured and the under-insured. Gateway cities like New York face the additional challenges of meeting the needs of an increasingly diverse population and investing in the health of an immigrant workforce.
Restructuring the nation's health insurance system to meet the needs of the 21st century is central to the mission of The Commonwealth Fund. Three programs focus on improving coverage and access to care:

The Program on Medicare's Future works to preserve and strengthen the current and future ability of Medicare to guarantee access to health care for elderly and disabled beneficiaries.

The Task Force on the Future of Health Insurance seeks ways to expand rates of coverage and improve the quality and stability of coverage for the under-65 working-age population.

The Health Care in New York City Program strives to reduce the high rate of uninsured among city residents and improve access to care for low-income and other vulnerable groups.
 
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Cathy A. Schoen
Vice President