Developing a Patient-Centered Quality-of-Care Survey for Physicians and Hospital Staff and Creating a Continuous Quality Improvement Tool

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Building on its expertise in surveying patients about their health care experiences, the Picker Institute will develop a complementary survey of physicians and other hospital staff. This new source of information on quality of care will help identify specific actions that could be taken to improve care in such areas as patient-doctor communication, coordination of services, shared decision-making, and the physical environment of the hospital. In addition, the project will develop methods of rapidly collecting and reporting patient-centered care information back to hospitals as part of continuous quality-improvement activities.

Grant Details

Grantee Organization:
The Picker Institute
Principal Investigator:
Susan Edgman-Levitan
Award Amount:
$323,336.00
Approval Date:
April 11, 2000

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