Improving Chronic Disease Management for Populations with Low Functional Health Literacy and Language Barriers, Phase One


Communication barriers, including language and low functional health literacy, are a significant factor in the development of disparities in health and the quality of health care received. They are especially prevalent among low-income, immigrant, and minority populations served by safety net hospitals and clinics. This project will test disease management strategies tailored to the literacy and language needs of patients with diabetes at one public hospital. If the first phase proceeds satisfactorily, a subsequent phase will evaluate the interventions' impact on both health outcomes and costs. Major products resulting from the completed project include tailored and translated automated telephone diabetes management systems, clinical protocols, and a group medical visit curriculum for clinics.

Grant Details

Grantee Organization:
University of California
Principal Investigator:
Dean Schillinger, M.D.
Award Amount:
Approval Date:
November 13, 2001

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