Employee Empowerment in Nursing Homes: Evaluating the Impact of Self-Managed Work Teams


Research indicates that self-managed work teams can bolster employees' performance and commitment and reduce absenteeism and turnover-two problems that are endemic in nursing homes. Nurses' aides and other frontline nursing home workers who serve on these teams perform functions traditionally reserved only for managers, such as scheduling and job assignment. A two-phase Picker Program Grant will implement self-managed work teams in five nursing homes as part of a controlled study to measure the impact of staff empowerment on job satisfaction, absenteeism, and turnover, as well as residents' quality of care. In Phase One, project staff will introduce work teams in three nursing homes. If this work proceeds satisfactorily, a second phase of work would support the intervention in the last two nursing homes, complete the study in all five facilities, collect and analyze data, and disseminate results. If successful, this study will demonstrate a practical solution to some of the industry's most pressing staffing problems and a means of improving resident care.

Grant Details

Grantee Organization:
University of North Texas
Principal Investigator:
Dale E. Yeatts, Ph.D.
Award Amount:
Approval Date:
April 9, 2002

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