Improving Chronic Disease Management for Populations with Limited Health Literacy and English Proficiency, Phase 2


Patients who have limited proficiency in English or difficulty comprehending physician instructions and health information also experience difficulties accessing care, receive lower-quality care, or underutilize health services. In the project's first phase, investigators developed and implemented two types of self-management support-automated telephone-based management and group medical visits-tailored to the needs of diabetes patients with these limitations. Through a randomized, controlled trial, project staff are now comparing the reach and efficacy of these methods of diabetes care. In Phase 2, the investigators will complete the trial and evaluate: 1) the extent of patient engagement with the two interventions; 2) changes in patients' self-care, satisfaction, and glycemic control; and 3) cost-effectiveness.

Grant Details

Grantee Organization:
University of California
Principal Investigator:
Dean Schillinger, M.D.
Award Amount:
Approval Date:
July 13, 2004

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