What Does Resident-Centered Care Look Like? Creating a Training Video for Staff of Quality Improvement Organizations


There has been much discussion about the need for "culture change" within nursing homes to make these facilities more focused on residents' needs and preferences. Starting next year, the Quality Improvement Organizations (QIOs) will be federally required to promote culture change in each of their state's nursing homes. The challenge is to prepare QIO staff to assist facilities with this transformation. Working with culture change expert LaVrene Norton, the American Health Quality Foundation (the educational subsidiary of the QIOs' trade association) will create a training video for QIO staff to help illustrate the changes homes must undergo to become resident-centered. While the QIOs are the primary audience, the video and its accompanying training materials should also be useful to providers, regulators, and consumers. http://www.ahqa.org/pub/connections/162_694_2450.cfm

Grant Details

Grantee Organization:
American Health Quality Foundation
Principal Investigator:
Richard Deutsch, M.A.
Award Amount:
Approval Date:
November 9, 2004

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