Improving Language Services in Small Physician Practices and Health Care Benefit Offices


An executive order issued in 2000 requires that federal agencies and entities that receive federal funding take 'reasonable steps' to ensure that clients with limited proficiency in English are able to access services. Building on its earlier Fund-supported work, the National Health Law Program (NHeLP) will identify and describe current models and best practices for providing patients with interpretation and other language assistance in a cost-effective manner. The effort will focus on solo or small group physician practices-where the majority of doctors practice and where language barriers are especially acute-as well as state and local enrollment offices for Medicaid and the State Children's Health Insurance Program. To obtain this information, NHeLP will rely on its listservs and extensive network of advocacy organizations. At the project's conclusion, health care providers will have a step-by-step framework to help them establish language assistance programs for their patients.

Grant Details

Grantee Organization:
National Health Law Program
Principal Investigator:
Mara Youdelman, J.D., L.L.M.
Award Amount:
Approval Date:
November 11, 2003

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