Remote Simultaneous Medical Interpreting: Assessing Medical Outcomes, Phase 2


Recognizing that language barriers can seriously compromise the quality of patient care, health care providers and researchers are working to identify effective language interpretation practices. In Phase 1 of this project, the investigators initiated a trial to determine the comparative effectiveness and cost of remote simultaneous medical interpreting (RSMI), which allows doctors and their patients to communicate through wireless headsets. Preliminary results indicate that use of RSMI reduced interpreting errors by at least one-half compared with interpreting provided by family members, nurses, or office staff; its use also substantially reduced the length of physician visits. In Phase 2, the project team will compare the medical outcomes of patients provided with RSMI services to patients who relied on customary interpreting practices. The team will also complete a cost analysis of RSMI. Findings will be disseminated through the New York City Health and Hospitals Corporation. The California Endowment will provide cofunding.

Grant Details

Grantee Organization:
New York University
Principal Investigator:
Francesca Gany, M.D., M.S.
Award Amount:
Approval Date:
April 13, 2004

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