Impact of Cultural and Linguistic Standards on Patients' Experience with Inpatient Hospital Care


In an effort to reduce racial and ethnic disparities in patients' health care experiences, the U. S. Office of Minority Health has developed national standards of culturally and linguistically appropriate services (CLAS) for health care providers. No one has yet examined whether such standards have any beneficial impact. Using five data sources, including the Cultural Competency Assessment Tool of Hospitals developed by the grantee, project staff will examine whether patients in hospitals that adhere to CLAS standards have better experiences in terms of communication with doctors and nurses, staff responsiveness, pain control, and other measures. Information about best practices will assist other hospitals in delivering more appropriate care to all of their patients.

Grant Details

Grantee Organization:
University of Florida
Principal Investigator:
Robert Weech-Maldonado
Award Amount:
Approval Date:
April 11, 2006
Related Topics
Vulnerable Populations

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