Case Studies of Patient-Centered Primary Care Physician Practices


Primary care practices and administrators are searching for ways to deliver primary care that meets the needs of patients, families, and clinicians. Successful models of patient-centered primary care not only can demonstrate for physicians the feasibility of delivering such care, but can provide information that is useful in developing tools that improve patients' experiences. Moreover, they can also help purchasers establish pay-for-performance standards. This project will identify and document the experiences of 12 patient-centered primary care practices through in-depth case studies. After identifying top practices through patient survey data, the investigative team will assess how various aspects of each organization—from leadership style to use of technology to quality improvement methods—affect patients' experiences with physician care.

Grant Details

Grantee Organization:
Massachusetts General Hospital
Principal Investigator:
Susan Edgman-Levitan
Award Amount:
Approval Date:
April 11, 2006

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