Assessing How Health Plans and Providers Use Publicly Reported Information on Patients' Experiences


In March 2006, Massachusetts Health Quality Partners (MHQP) publicly released the results of performance assessments conducted for more than 400 physician group practices. The assessments measured patients' perceptions of the quality of care received. One year later, MHQP seeks to understand how health plans, medical groups, and individual physicians are using these data to stimulate quality improvement (e.g., through use of financial incentives) and implement changes in practice. The investigators will survey 120 physician practices in Massachusetts by telephone as part of the project. As more state and federal agencies, national organizations, and other entities contemplate publicly reporting data on patients' care experiences, a greater understanding of how such information is used could increase the effectiveness of reporting efforts.

Grant Details

Grantee Organization:
Massachusetts Health Quality Partners, Inc.
Principal Investigator:
Melinda Karp, M.B.A.
Award Amount:
Approval Date:
April 10, 2007

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