Transforming Safety-Net Clinics into Patient-Centered Medical Homes, 2011-12


In April 2009, 65 safety-net clinics in Colorado, Idaho, Massachusetts, Oregon, and Pennsylvania were selected to participate in The Commonwealth Fund's Safety Net Medical Home Initiative, which provides clinics with assistance in becoming patient-centered medical homes and achieving benchmark performance in clinical quality, efficiency, and patient experience. In the past year, the clinics have reduced the time that patients wait to see a clinician, created care teams to enhance communication and efficiency among staff, developed in-house call centers to respond to patients' questions, and established patient-provider panels to improve continuity of care. Moreover, University of Chicago analysts evaluating the initiative report evidence suggesting that clinician staff morale and job satisfaction are higher at clinics with a greater number of medical home attributes. In the year ahead, the project team will continue to: 1) support practice transformation through meetings, webinars, site visits, and a variety of other means; 2) help several clinics achieve formal national recognition as medical homes; and 3) promote a 'learning laboratory' for the clinic teams and state leaders through peer-to-peer events.

Grant Details

Grantee Organization:
Qualis Health
Principal Investigator:
Jonathan R. Sugarman, M.D., M.P.H.
Award Amount:
Approval Date:
April 12, 2011

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