The process of planning, designing, and implementing a major policy initiative such as the State Demonstrations to Integrate Care for Dual Eligible Individuals is lengthy and complex. To ensure the effort’s ultimate success, consumers need to be equal partners with state policymakers each step of the way. With Commonwealth Fund support, the National Senior Citizens Law Center has created a much-praised website and informational program that have enabled consumer representatives in each state to participate meaningfully in preparations for launching the demonstration. In this third and final phase of the project, the center’s team will focus on helping consumers in those states ready to implement their integrated care initiatives, with the goal of ensuring a smooth rollout and providing vital feedback on user experiences.
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National Senior Citizens Law Center