Innovations

What are innovations?
In this section, the Fund highlights practical tools, case studies, and innovative state strategies that can help you put sound policy into practice.

Parkwest Medical Center: Focusing on Patient and Staff Satisfaction

May 26, 2009 - Eighty-seven percent of patients recently discharged from Parkwest Medical Center said they would recommend the hospital to a family member or friend—a patient satisfaction level 19 percentage points higher than the national average.