Long-Term Care Surveyors Reflect on Achieving Resident-Centered Care

September 11, 2009
This video, created by the Rhode Island Department of Health, and sponsored, in part, by The Commonwealth Fund, shares the thoughts of surveyors who participated in the Individualized Care Pilot, which used the mandated federal regulatory survey process to motivate and enable the state's nursing homes to fully realize the potential for resident-centered care inherent in the Nursing Home Reform Law.

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