The Assuring Better Child Health and Development initiative was designed to improve the delivery of developmental services though policy and practice change in selected states. In Iowa, a focus on screening, as well as on the mental health of the family and referrals to appropriate providers for treatment, has led to more comprehensive care.

Geisinger Health is a physician-led, integrated system that cares for about 2.5 million patients in Pennsylvania. Learn about the radical changes Geisinger has made to improve care for its patients while also improving efficiency.

A remodeled downtown location, same-day scheduling, and ready access to physicians have enhanced patient-centered care delivered by the Family Medicine Practice of The Polyclinic.

A new method of interpreting--where doctors and patients speak into enhanced telephones while an off-site interpreter translates--is helping improve patients' experiences and outcomes at Bellevue Hospital in New York City.

Hear how a culture change initiative at the Sarah Neuman Center in Mamaroneck, New York, and at Jewish Home Lifecare's Manhattan and Bronx campuses, is transforming life for residents and staff by deinstitutionalizing the physical environment, dining, the staffing structure, and more.

Because the U.S. health system is complex and fragmented, physicians find it difficult at times to put the needs of patients first. But some health care practices deliver patient-centered care despite the odds. In this episode, producer Sandy Hausman visits the Wheaton Franciscan Medical Group in Racine, Wisconsin, where staff are dedicated to exceptional patient service as well as superior clinical quality.