Baylor Health Care System: High-Performance Integrated Health Care

March 25, 2009



Baylor Health Care System is a nonprofit integrated delivery system based in the Dallas/Fort Worth area. Baylor comprises a network of hospitals, primary care and specialty care centers, rehabilitation clinics, senior health centers, and affiliated ambulatory surgery centers. Founded over a century ago, it has grown from a one-building hospital to a 3,000-bed integrated system that uses electronic health records and numerous quality improvement tools. Baylor owns a 450-physician medical group subsidiary and is affiliated with 3,000 independent physicians who deliver care at 15 Baylor-owned, leased, or affiliated hospitals and six "short-stay" hospitals. Baylor uses training programs, as well as physicians, to encourage systemwide initiatives and cement the quality mission across the system. The system has successfully implemented electronic health records, decreased mortality rates, and standardized care. 

This study was based on publicly available information and self-reported data provided by the case study institution(s). The Commonwealth Fund is not an accreditor of health care organizations or systems, and the inclusion of an institution in the Fund’s case studies series is not an endorsement by the Fund for receipt of health care from the institution.

Publication Details

Publication Date:

March 25, 2009


T. Emswiler and L. M. Nichols, Baylor Health Care System: High-Performance Integrated Care, The Commonwealth Fund, March 2009.

Authors / Experts:

Delivery System Consultant / New America Foundation

Director, Health Policy Program / New America Foundation

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