Beyond Bankable Dollars: Establishing a Business Case for Improving Health Care

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To address widespread deficiencies in the quality of health care, the authors argue that health care organizations need to be able to make a "business case" for improving quality—a compelling rationale for financial investment in quality improvement programs. The authors' framework for such a business case is organized around three broad areas: direct financial considerations, strategic considerations, and internal organizational considerations. Within these categories, they offer a total of 10 specific business case arguments, with examples, for investing in quality improvement.

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Publication Details

Publication Date: September 1, 2004
Authors: Michael H. Bailit, Mary Beth Dyer
Citation:

Beyond Bankable Dollars: Establishing a Business Case for Improving Health Care, Michael Bailit, M.B.A., and Mary Beth Dyer, M.P.P., The Commonwealth Fund, September 2004

Related Topics
Health Care Delivery

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