Gillian K. SteelFisher
International Innovations in Health Care: Quality Improvements in the United Kingdom, Gillian K. SteelFisher, The Commonwealth Fund, July 2005
Starting in 1997, the United Kingdom has introduced a series of interdependent legislative and regulatory reforms to improve access, treatment, and administration in the National Health Service (NHS)—attracting worldwide attention in the process. The NHS quality agenda involves a centrally coordinated program, defined quality targets, public reporting, enhanced incentives for stakeholders, improved information technology, and increased financial support. These efforts so far seem to be improving care in a country that suffered from a long list of serious health care problems.