Quality Matters Archive

Quality Matters reported on emerging models and trends in health care delivery reform and interviews with leaders in the field. Please read its successor, Transforming Care.

  • October/November 2010 Issue
In Focus: Quality Improvement Training for Medical Students and Residents

A decade ago, new competencies for graduate medical education called for residents to learn to how work within larger health care systems and to measure and establish processes to continually improve their performance. Since then, several innovative programs, on both the undergraduate and graduate levels, have begun to teach health care quality improvement through didactic instruction and hands-on experiences, and a few have shown that physicians in training are able to improve care processes. Still, more work needs to be done to clarify the goals of quality improvement training, evaluate its effectiveness, and make measurement and improvement part of professional behavior.

Case Study: The Housestaff Quality Council at New York-Presbyterian Hospital/Weill Cornell Medical Center

Residents at a New York hospital established a quality and patient safety organization with the support of hospital administration to help engage their peers in identifying and solving issues related to medication reconciliation, communication between administration and residents, and other safety concerns. The organization has made significant strides in addressing these issues, especially by improving communication among residents.

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