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Patient Experiences with Managed Care: A Survey

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This summary provides highlights from a survey of 3,348 adults between the ages of 18 and 64 who had employer-based insurance in Miami, Los Angeles, and Boston. The survey asked about patients' satisfaction with their managed care plans; their choice among types of plans; how often they changed plans; costs and administrative paperwork; access to needed services; and other issues.

Also see a related article in Health Affairs, Choice Matters: Enrollees' Views of Their Health Plans.

Publication Details

Publication Date: July 1, 1995
Citation:

Patient Experiences with Managed Care: A Survey, The Commonwealth Fund, July 1995