Coordinate and integrate care
. Failure to coordinate care for patients over the course of treatment as they see multiple physicians, are hospitalized and
rehospitalized, cared for at home by home health aides, or in nursing homes, takes an enormous toll on all fronts. Tests are repeated as records are lost or unavailable when needed. Patients with serious health problems receive conflicting advice and become increasingly frustrated and disaffected as their time and energy are expended finding their way through a complex and seemingly impersonal health system.