In a process known as “hotspotting,” the Camden Coalition of Healthcare Providers works in the high-risk community of Camden, N.J., to identify, better understand, and locate the biggest users of emergency department and inpatient hospital care. Armed with crucial data, experts can then launch interventions to improve quality of care and reduce costs.
A one-hour webinar on Thursday, May 21, 2015 looked at resources the Camden Coalition is developing to help other communities identify and care for their high-need, high-cost residents. Among these is a toolkit that provides practical guidance on locating and segmenting the high-use population, and building data-driven interventions. The webinar also provided insights from clinicians at health systems using the hotspotting approach.
- Melinda Abrams, The Commonwealth Fund (moderator)
- Aaron Truchil and Stephen Singer, Camden Coalition of Healthcare Providers
- James Schuster, M.D., Health Insurance Division, UPMC
- Alice Pressman, Ph.D., Sutter Health of Northern California
You can read tweets from this event with #HotspottingTools.