Harkness Project Title: How Does Internet Access to Medical Information Affect the Doctor–Patient Relationship?
Mentor: Bernard Lo, M.D.
Placement: University of California, San Francisco
Biography at time of Harkness Fellowship: Elizabeth Murray, a 2001-02 Commonwealth Fund Harkness Fellow in Health Care Policy, is an associate professor in primary health care at the Royal Free and University College Medical School at University College London and a practicing family physician. Her chief research interests are in medical education and shared decision-making between patients and physicians. Murray served as a member of the London Implementation Review Group of Cancer Services in London and chair of the group's primary health care subcommittee. She also chaired the Community-based Medical Education in North Thames Research Steering Group. Murray's previous awards include a Royal College of General Practitioners research training fellowship.
Project: Murray’s project explored the impact that health information on the Internet has on health care, health outcomes, health service utilization, and doctor–patient relationships. She also investigated whether the results differ for patients by socioeconomic status. She analyzed findings from a nationally representative survey of over 3,000 households conducted by the Robert Wood Johnson.
Career Activity Since Fellowship
Current Position: National Primary Care Career Scientist, Senior Lecturer in Primary Care, Medical School at University College London (Updated 1/2014)
Murray E. eHealth: where next? Br J Gen Pract. 2014 Jul;64(624):325-6.
Murray E, Burns J, May C, Finch T, O’Donnell C, Wallace P, Mair F. Why is it difficult to implement e-health initiatives? A qualitative study. Implementation Science 2011;6(1):6.
Ahluwalia S, Murray E, Stevenson F, Kerr C, Burns J. A “heartbeat moment”: Qualitative study of GP views of patients bringing health information from the internet to a consultation. British Journal of General Practice 2010;60(571):88 -94.
Kerr C, Murray E, Noble L, Morris R, Bottomley C, Stevenson F, Patterson D, Peacock R, Turner I, Jackson K, Nazareth I. The potential of web-based interventions for heart disease self-management: A mixed methods investigation. Journal of Medical Internet Research 2010;12(4):e56
Murray E, Pollack L, White M, Lo B. “Clinical decision-making: Physician preferences and experiences.” BMC Family Practice 2007, 8:10.
Stevenson FA, Kerr C, Murray E, Nazareth I. “Information From the Internet and the Doctor-Patient Relationship: The Patient Perspective. A Qualitative Study,” BMC Family Practice 2007; 8:47.
Murray E, Pollack L, White M, Lo B. “Clinical Decision-Making: Physicians Preferences and Perceived Practice,” BMC Family Practice 2007; 8(10).
Murray E, Pollack L, White M, Lo B. “Clinical decision-making: Patients’ Preferences and Experiences,” Patient Education and Counseling 2007; 65(2):189-196.
Kerr C, Murray E, Stevenson F, Gore C, Nazareth I. “Internet Interventions for Long-Term Conditions: Patient and Caregiver Quality Criteria.” J Med Internet Res 2006;8(3):e13
Harrison R, MacFarlane A, Murray E, Wallace P. “Patients’ Perceptions of Joint Teleconsultations: A Qualitative Evaluation,” Health Expectations 2006; 9(1):81-90.
MacFarlane A, Harrison R, Murray E, Berlin A, Wallace P. “Exploring the Educational Potential of Joint Teleconsultations at the Primary/Secondary Care Interface: A Qualitative Study,” Journal of Telemedicine and Telecare 2006; 12(1):22-24.
MacFarlane A, Harrison R, Murray E, Wallace P. “Do Joint Teleconsultations Improve Communication at the Primary / Secondary Care Interface? A Qualitative Study,” Journal of Telemdicine and Telecare 2006; 12(1):24-26.
Murray E, Pollack L, White M, Lo B. “Clinical decision-making: Patients’ preferences and experiences.” Patient Education and Counseling 2006; doi:10.1016/j.pec2006.07.007.
Murray E, Burns J, See Tai S, Lai R, Nazareth I. “Interactive Health Communication Applications for Patients with Chronic Disease,” Cochrane Library 2005; Issue 4.
Kerr C, Murray E, Stevenson F, Gore C, Nazareth I. “Interactive Health Communication Applications for Chronic Disease: Patient and Carer Perspectives,” Journal of Telemedicine and Telecare 2005; 11(Suppl1):S1:32-34.
Murray E, Lo B, Pollack L, Donelan K, Lee K. “Direct to Consumer Advertising: Public Perceptions of Its Effects on Health Behaviors, Health Care, and the Doctor-Patient Relationship, Journal of the American Board of Family Practice 2004; 17:6-18.
Murray E, Lo B, Pollack L, Donelan K, Lee K. “Direct-to-Consumer Advertising: Physicians’ Views of Its Effects on Quality of Care and the Doctor-Patient Relationship,” Journal of the American Board of Family Practice 2003; 16:513-524.
Murray E, Lo B, Pollack L, Donelan K, Catania J, White M, Zapert K, Turner R. “The Impact of Health Information on the Internet on the Doctor-Patient Relationship: Patient Perceptions,” Archives of Internal Medicine 2003;163:1727-1734.
Murray E, Lo B, Pollack L, Donelan K, Catania J, White M, Zapert K, Turner R. “The Impact of Health Information on the Internet on health care and the doctor-patient relationship: Physician Perceptions.” Journal of Medical Internet Research 2003; 5(3):e17.