Norton Healthcare: A Strong Payer-Provider Partnership for the Journey to Accountable Care

January 13, 2012

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Norton Healthcare, an integrated delivery system based in Louisville, Ky., is one of the provider groups taking part in the Brookings–Dartmouth ACO Pilot Program to form accountable care organizations, which assume responsibility for improving patient care and lowering total costs and, in turn, share in the savings achieved. This case study explores the characteristics of Norton and its partners, including the insurer Humana, that have contributed to the development of the ACO, including: a strong payer–provider relationship bolstered by a joint ACO implementation committee, a focus on performance measurement and reporting, an expanding heath information technology infrastructure, and an integrated system that facilitates communication and collaboration across the continuum of care.

Publication Details

Publication Date:

January 13, 2012

Citation:

J. N. Gbemudu, B. K. Larson, A. D. Van Citters et al., Norton Healthcare: A Strong Payer–Provider Partnership for the Journey to Accountable Care, The Commonwealth Fund, January 2012.

Authors / Experts:

Senior Policy Analyst / National Governors Association

Director, Health Policy Implementation / The Dartmouth Institute for Health Policy and Clinical Practice

Consultant / The Dartmouth Institute for Health Policy and Clinical Practice

Researcher / Winnipeg Regional Health Authority

Director / Population Health and Measurement at The Dartmouth Institute for Health Policy and Clinical Practice

Blue Cross of California Distinguished Professor of Health Policy and Management / University of California, Berkeley, School of Public Health

Elliot S. Fisher

Director / The Dartmouth Institute for Health Policy & Clinical Practice

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