We have updated WhyNotTheBest.org with the latest performance data on the process-of-care and hospital patient experience measures that are publicly reported by the Centers for Medicare and Medicaid Services. Users of the site can conduct side-by-side comparisons of 4,500 hospitals nationwide, track performance over time against numerous benchmarks, and download tools to improve health care quality. Two new case studies of top-performing hospitals just added to the site profile innovative strategies for improving the quality and safety of surgical care: St. Charles Hospital: Improving Surgical Care Through Best-Practice Literature and Order Sets and Ridgeview Medical Center: Service Line Structure Lays Groundwork for Surgical Care Improvement. Another case study, Holland Hospital: Improving Pneumonia Care by Hardwiring Process Enhancements, initiates a new series on pneumonia care.
