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Doreen Neville

2002-03 Canadian Harkness Associate Associate professor of health policy and health care delivery Faculty of Medicine Memorial University of Newfoundland

Harkness Project Title: 

Measuring the Impact of Health Information System Projects: Towards an Evaluation Framework

Biography at time of Harkness Fellowship: Doreen Neville, a 2002–03 Canadian Associate of the Commonwealth Fund Harkness Fellows Program, is an associate professor of health policy and health care delivery in the Faculty of Medicine, Memorial University of Newfoundland. Building on her recent experience as the founding chief executive officer of the Newfoundland and Labrador Centre for Health Information, she has commenced a program of research focused on measuring the impact of health information system development on health care costs and outcomes. Her other current research centers on: identification of processes to define the range of publicly insured health services in Canada; governance models for health care organizations; and sustainability of community health promotion initiatives. Neville is the Newfoundland principal investigator for the Canadian Health Services Research Foundation/Canadian Institutes of Health Research–funded Atlantic Regional Training Centre for Health Services Research, which is establishing joint M.Sc. and Ph.D. programs in health services research at the University of New Brunswick, Dalhousie, and Memorial University of Newfoundland. She is a member of the Board of Directors for the Canadian Regionalization Research Centre, and a member of the provincial Health Council on Wellness and the provincial Health System Planning Committee for Newfoundland and Labrador. 

Project: Neville reviewed current approaches to evaluating health information projects in Canada, and developed a framework for future evaluations of these initiatives building on the identified best practices.  He interviewed key personnel involved with electronic health information system initiatives (e.g., from government, health care providers, and academia), and conducted a literature review on best practices for evaluating such initiatives.

Career Activity Since Fellowship

  • Associate Vice President (Academic), Memorial University of Newfoundland, 2006
  • Chair, e-Health Research Unit, Memorial University, Faculty of Medicine, St. John’s, Newfoundland, 2005
  • Adjunct Professor, School of Health Services Administration, Dalhousie University, 2003

Current Position: Associate Vice President (Adademic), Memorial University. (Updated August 2010)

E-Mail: [email protected]

Selected Publications

Arrowood D, Choate E, Curtis E, DeCathelineau S, Drury B, Fenton S, Gelzer R,Goldberg A, Goyal P, Hall T, Harper M, Jackson P, Jenkins N, King E, Kirkey J, Knuth D, Lee S, Miller D, Neville D, Peters L, Pupo E, Qazen U, Saunders S, Scichilone R, Trites P, Von Plinsky J, Whaley L, Williams M. Integrity of the healthcare record. Best practices for EHR documentation. J AHIMA 2013 Aug;84(8):58-62.

Clark JS, Delgado VA, Demorsky S, Dunagan EA, Eichelmann TA, Hooper LA, Landsbach G, Meehan AM, Neville DL, Nunn SL. Assessing and improving EHR data quality (updated). J AHIMA 2013 Mar;84(3):48-53.

MacDonald D, Neville D.  “Evaluating the Implementation of Picture Archiving and Communication Systems in Newfoundland and Labrador – A Cost Benefit Evaluation).” Journal of Digital Imaging. Published online August 26, 2009.

Chafe R, Neville D, Rathwell T, Deber R. Deciding whether to engage the public on health care issues. Healthc Manage Forum 2008 Autumn;21(3):24-8.

Caison AL, Bulman D, Pai S, Neville D. Exploring the technology readiness of nursing and medical students at a Canadian University. J Interprof Care 2008 Jun;22(3):283-94.

Bonetti R, Castelli J, Childress JL, Cohen J, Hanson L, Hernan M, Ingram T, Kowalczyk DA, Lambert M, Loucks M, Maddox K, Mitchell S, Neville D, Penders S, Smith CP, Sprenger S, Suggs K, Tegen A, Wilson PS; AHIMA Best Practices for Problem Lists in an EHR Work Group. Best practices for problem lists in an EHR. J AHIMA 2008 Jan;79(1):73-7.

Chafe R, Neville D, Rathwell T, Deber R. A framework for involving the public  in health care coverage and resource allocation decisions. Healthc Manage Forum 2008 Winter;21(4):6-21.

Caison A, Neville  D, Farrell, G. An Urban Electronic Medical Record Implementation: An Evaluation of a Pilot Project in St. John’s, NL, Phase One Report. August 10th, 2007.

Neville D, Barrowman G, Fitzgerald B, Tomblin S. Regionalization of health services in Newfoundland and Labrador: perceptions of the planning, implementation and consequences of regional governance. J Health Serv Res Policy 2005 Oct;10 Suppl 2:S2:12-21.

Neville D,  Keough M,  Barron M, MacDonald D, Gates G, Tucker S, Cotton S, Farrell G, Hoekman T, Bornstein S, O’Reilly S.  Towards an Evaluation Framework for Electronic Health Records Initiatives: An Inventory of Electronic Health Records Initiatives Across Canada , 2004 (

Neville D,  Gates G, MacDonald D, Barron M, Tucker  S, Cotton S, Farrell G, Hoekman T, Bornstein S, O’Reilly. Towards an Evaluation Framework for Electronic Health Records Initiatives:  A Proposal For an Evaluation Framework, 2004 (

Neville D,  Gates K, Tucker S, Keough M, MacDonald D, Barron M, Cotton S, Farrell G, Hoekman T, Bornstein S, O’Reilly S. Towards an Evaluation Framework for Electronic Health Records Initiatives:  An Annotated Bibliography and Systematic Assessment of the Published Literature and Program Reports, 2004 (