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Susan Wells

(New Zealand) Senior Lecturer of Clinical Epidemiology and Quality Improvement University of Auckland


Harkness Project: The Use of Electronic Health Records to Improve Health Care Delivery System Integration for Chronically Ill Patients

Placement: Harvard School of Public Health and Brigham and Women's Hospital

Mentor: David W. Bates, M.D., professor, Harvard Medical School and Chief, Division of General Internal Medicine, Brigham and Women’s Hospital

Biography at time of Harkness Fellowship: Susan Wells, M.B.Ch.B., M.P.H., Ph.D., FRNZCGP, FNZCPHM, a 2012-13 New Zealand Harkness Fellow in Health Care Policy and Practice, has been a senior lecturer in clinical epidemiology and quality improvement at the School of Population Health at the University of Auckland since 2008. As a family medicine specialist and a public health physician, Wells has done considerable work on quality improvement innovation and implementation. Since 2002, she has been the clinical project leader of a web-based electronic decision support program of cardiovascular disease and diabetes risk assessment and management. Wells has published over 50 peer-reviewed publications in journals including British Medical Journal, New Zealand Medical Journal, and Journal of Primary Health Care, and in 2011 she won the European Journal of Cardiovascular Prevention and Rehabilitation Highly Cited Paper Award. Wells received her M.B.Ch.B. from the University of Otago, and her Dip.Obs., Master’s in Public Health and Ph.D. from the University of Auckland.

Current Project Abstract: Wells' Harkness project will use the example of cardiovascular disease to compare how health information technology is enabling accountable care organizations in the U.S. and primary health organizations in New Zealand to identify high-risk patients, track care processes, improve coordination across the continuum of care, and achieve better outcomes.

Career Activities since Fellowship:

  • Senior Lecturer of Clinical Epidemiology and Quality Improvement, University of Auckland, 2011-2014

Current Positions: (updated 07/2017)

  • Associate Professor Health Innovation and Quality Improvement, The University of Auckland
  • Clinical Advisor, The Health Quality and Safety Commission
  • Associate Clinical Director, ProCare Health Limited 

Email: [email protected]

Harkness-Related Publications

Anstey M, Elshaug, Russell L, Wells S. “Can We Learn Anything from Health Care in the United States?” Medical Journal of Australia, 2014.

Bates DW, Wells S, “Personal Health Records and Health Care Utilization,” JAMA, 2012.