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Journal Article


Development of a New Patient-Based Measure of Pediatric Ambulatory Care

Increasingly, surveys are being used to assess patients’ experiences and satisfaction with health care. Since 1995, the Consumer Assessments of Healthcare Providers and Systems (CAHPS) project has been collecting and sharing consumers’ views of their health plans and the care they receive. CAHPS surveys are used throughout the United States, and include a specific survey for assessing pediatric ambulatory care. The National Quality Forum has noted, however, that questions about developmental and preventive care would improve the pediatric survey. To fill this gap, Commonwealth Fund–supported researchers developed and tested new questions and survey protocols to assess the preventive and developmental care provided by pediatricians. The resulting instrument has been approved by the CAHPS Consortium and incorporated into the pediatric survey. To download the survey tool, please visit:


Publication Details



P. Gallagher, L. Ding, H. P. Ham et al., “Development of a New Patient-Based Measure of Pediatric Ambulatory Care,” Pediatrics, Nov. 2009 124(5):1348–54.