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Newsletter Article


Consumers Shopping for Health Plans to Lose Out on Personal Assistance

The Trump administration nearly eliminated federal funding for the "navigator" program that assists people in choosing a health plan. Moreover, it has directed navigators to inform consumers about insurance policies that don't comply with Affordable Care Act standards and can leave enrollees exposed to high costs. In a new post, the Commonwealth Fund's Sara Collins explains why the changes are bad for consumers. Commonwealth Fund surveys have found that getting personal assistance makes a significant difference in whether someone enrolls in a health plan.

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