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Improving Staff Satisfaction and Organizational Success in Long-Term Care

Based on the experiences of nursing home administrators, What You Do Matters! Leadership in Long-Term Care, by David Farrell, M.S.W., L.N.H.A., Cathie Brady, M.S., and Barbara Frank, M.P.A., offers practical, easy-to-implement practices designed to improve staff satisfaction and organizational success within long-term care. The book, which was written with Commonwealth Fund support, tracks a year in the life of an administrator, author David Farrell, as he works to stabilize staffing, improve quality, and generate profit in a nursing home that was by all measures doing poorly. Farrell's experience provides a blueprint for practices that other administrators can put into action. What You Do Matters! Leadership in Long-Term Care also offers a step-by-step guide to improving efficiency and stability. Chapters address strategies for hiring the right people, developing their abilities, promoting teamwork, and providing daily supervision and leadership that bring out the best in the staff.

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