
Patient Segment: People Younger Than 65 Living with a Disability
These patients are under age 65 and have severe limitations that interfere with their ability to live day to day. They may have health problems that require special equipment, like a cane, wheelchair, or modified bed.
Personas
Hurting Hannah: Hannah is driven by the goal of making her pain stop. She has developed a distrust in doctors. She feels unheard and dismissed as she moves from one health provider to another in search of a diagnosis and a solution.
Jaded Jaspar: Jaspar lacks emotional support; he is depressed and needs assistance in developing skills to cope with his condition, although he is resistant to accepting help.
Self-Advocating Amber: Amber want to help others to help her. She wants people to see her beyond her disability. Amber would like her doctor’s support rather than sympathy.
Publication Details
Tanya Shah, et. al., "Personas for People Younger Than 65 Living with a Disability", Commonwealth Fund, January 18, 2019. https://doi.org/10.26099/5mfa-5q58