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Gaston Memorial Hospital: Driving Quality Improvement with Data, Guidelines, and Real-Time Feedback

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At Gaston Memorial Hospital, a not-for-profit facility in Gastonia, N.C., adherence to evidence-based practice guidelines, multidisciplinary committees engaged in root-cause analysis, and strong leadership combined to produce near-perfect compliance with evidence-based process-of-care ("core") measures in four clinical areas. Hospital leaders also stressed the importance of working closely with the Institute for Healthcare Improvement (IHI), participating in a demonstration program led by the Centers for Medicare and Medicaid Services (CMS), and identifying physician champions in reducing the variance in practice patterns and adhering to best practices.

Publication Details

Publication Date: December 1, 2008
Author: Jack Meyer
Citation:

J. Meyer, Gaston Memorial Hospital: Driving Quality Improvement with Data, Guidelines, and Real-Time Feedback, The Commonwealth Fund, December 2008.