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Chronically Ill Patients May Be Missing Out on Personal Health Records

health care mobile devices cell phone tablet

Electronic personal health records allow people to access their medical information, make it easy to communicate with providers between appointments, and facilitate prescription refills and appointment scheduling, among other functions. But a study by former Commonwealth Fund Harkness Fellow Susan Wells, M.D., and colleagues finds that health care organizations aren't promoting personal health records to the patients who might benefit the most—those with chronic illnesses.

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