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Newsletter Article


National Helpline for Long-Term Care Launches

Correspondent: Isabelle Scholl

The German Ministry of Health has launched a nationwide helpline that will provide information on long-term care to individuals who need care services, as well as to caregivers and relatives. German residents can talk to qualified care advisors about any topic relating to long-term care, such as a person’s right to personal care services or the level of nursing services available in their region. Approximately 500 municipalities, 12 of the country’s 16 states, and the federal government already joined this help line collaboration, making it available to 43 million residents, or approximately half the population. The caregiving help line can be accessed Monday to Friday from 8 a.m. to 6 p.m., and is funded as part of the Ministry’s annual $5 billion investment to support long-term care.

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