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Newsletter Article


Providers in Norway Mandated to Offer Reconciliation Meeting with Patients and Family After Major Adverse Events

Correspondent: Marianne Storm

The Patient Rights Act of 2001 states that patients have a right to receive information about their own health condition and the health services that are provided. If patients experience a serious adverse event, they must be informed of the event, their right to seek compensation from the Norwegian System of Patient Injury Compensation, and their right to contact the Patient and User Ombudsman to request a legal inquiry. Since July 2018, Norwegian health and care providers are legally mandated to offer a meeting with patients or their relatives after a serious adverse event has caused injury or complications. The meeting must take place within 10 days of the incident. The primary goal is to ensure transparency and offer the patient or relative an opportunity to ask questions and hold the provider accountable.

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