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New Improvement Resources on

Read new case studies of high-performance health care organizations on, a Commonwealth Fund health care quality improvement resource offering easily accessible, comparative information on health care performance. The new case studies are: The Valley Hospital: Leaders Set the Tone for Patient Service and Satisfaction; The New York City Health and Hospital Corporation: Transforming a Public Safety Net Delivery System to Achieve Higher Performance; and Parkwest Medical Center: Focusing on Patient and Staff Satisfaction.

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