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Norton Healthcare: A Strong Payer-Provider Partnership for the Journey to Accountable Care

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Norton Healthcare, an integrated delivery system based in Louisville, Ky., is one of the provider groups taking part in the Brookings–Dartmouth ACO Pilot Program to form accountable care organizations, which assume responsibility for improving patient care and lowering total costs and, in turn, share in the savings achieved. This case study explores the characteristics of Norton and its partners, including the insurer Humana, that have contributed to the development of the ACO, including: a strong payer–provider relationship bolstered by a joint ACO implementation committee, a focus on performance measurement and reporting, an expanding heath information technology infrastructure, and an integrated system that facilitates communication and collaboration across the continuum of care.

Publication Details

Publication Date: January 13, 2012
Citation:

J. N. Gbemudu, B. K. Larson, A. D. Van Citters et al., Norton Healthcare: A Strong Payer–Provider Partnership for the Journey to Accountable Care, The Commonwealth Fund, January 2012.

Experts

Senior Policy Analyst, National Governors Association
Director, Health Policy Implementation, The Dartmouth Institute for Health Policy and Clinical Practice
Consultant, The Dartmouth Institute for Health Policy and Clinical Practice
Researcher, Winnipeg Regional Health Authority
Director, Population Health and Measurement at The Dartmouth Institute for Health Policy and Clinical Practice
Blue Cross of California Distinguished Professor of Health Policy and Management, University of California, Berkeley, School of Public Health
Director, The Dartmouth Institute for Health Policy & Clinical Practice