Enabling Change: Case Study of the Center for Health Care Innovation

Health care reforms and market trends are stimulating local health systems to seek better and more cost-efficient ways of meeting their patients’ needs. The Penn Medicine Center for Health Care Innovation—an arm of the University of Pennsylvania Health System—is one organization using rapid, low-cost experiments to explore new approaches to health care delivery. A multimedia case study of the innovation center by Commonwealth Fund researchers Martha Hostetter, Sarah Klein, and Douglas McCarthy describes how Penn clinicians partner with designers, developers, and others to create streamlined care models that promote better health outcomes and lower costs.