Countries: Australia, Canada, New Zealand, United Kingdom, United States
Survey Organization: Harris Interactive
Field Dates: March 25–May 13, 2002
Sample: Nationally representative samples of adults age 18 and older
Sample Sizes: 844 in Australia; 750 in Canada; 750 in New Zealand; 750 in United Kingdom; 755 in United States
Interview Method: Telephone
This survey of patients with health problems in Australia, Canada, New Zealand, United Kingdom, and the United States reveals disturbingly high rates of medical errors, lack of coordination in patient care, poor communication between doctors and patients, and barriers when accessing care. The findings point to widespread error, inefficiency, and missed opportunities in the health systems of these five countries.
To view the survey questions, download the attachment posted at right. To read analyses of the surveys, see the Fund publications under Related Resources, on the right.